Privacy policy

This policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA).

For residents of EU countries, the General Data Protection Regulation (GDPR) governs data-protection policies regardless of where the site is located. This policy aims to comply with the GDPR. If there are inconsistencies, the GDPR applies.

For residents of California, this policy aims to comply with the California Consumer Privacy Act (CCPA). If there are inconsistencies, state law applies.

By using our site, users agree to the terms of this privacy policy and to the collection, use and retention of the data listed in it.

Data collected automatically

When you visit and use our site, we may automatically collect and store:

• IP address;
• location;
• hardware and software details;
• links a user clicks;
• content viewed on the site.

Data collected non-automatically

We may also collect the following when you perform certain actions on our site:

• first and last name;
• email;
• phone number;
• payment information.

This data may be collected when you pay for and book a cabin, or when you sign up for the newsletter. We only collect data that helps us achieve the purpose stated in this policy. We will not collect additional data without informing you first.

Personal data collected on our site will be used only for the purposes specified in this policy or indicated on the relevant pages. We will not use your data beyond what we disclose.

Automatically collected data is used for statistics and marketing. Data collected when you complete certain actions may be used for communication.

Employees: we may disclose user data to any member of our organization who reasonably needs it to carry out the purposes stated in this policy.

We will not sell or share your data with third parties except: if required by law; if required for legal proceedings; to prove or protect our legal rights; or to buyers or prospective buyers of the company if we seek to sell it.

If you follow hyperlinks from our site to another site, we are not responsible for their privacy policies and practices.

We do not keep user data longer than needed to achieve the purposes for which it was collected.

To help protect your security, we use TLS to transmit personal information in our system. Stored data is accessible only to our employees, who are bound by strict confidentiality agreements.

We take all reasonable precautions, but the internet is not always secure: we cannot guarantee user data security beyond what is reasonably practical.

For EU residents, the GDPR treats people under 15 as minors for data collection. Minors must have the consent of a legal representative for their data to be collected, processed and used.

As a user, you have the right to access all personal data we have collected, and to update or correct it, provided that is legally acceptable. You may withdraw or change your consent to collection and use at any time, provided it is legally acceptable and you have given us reasonable notice.

How to change, delete or contest collected data

If you want your information deleted or changed, contact our privacy officer:

• Frédérique Goulet
• 1050-1052 Route 138, Petite-Rivière-Saint-François, G0A 2L0
• gestion@alchalet.ca
• (581) 700-7796

A cookie is a small file stored on a user’s hard drive by the website. Its purpose is to collect data about browsing habits.

• Functional cookies: to remember selections you make on our site.
• Analytics cookies: to improve the site’s design and functionality by collecting data on content you view.
• Targeting cookies: to collect data on how you use the site and your preferences, so the information you see is more relevant.

You can choose to be notified each time a cookie is sent, or disable cookies entirely in your browser. That may reduce the quality of your experience.

Third-party cookies

We may use third-party cookies to monitor user preferences so advertisements can be tailored to their interests.

This privacy policy may be changed from time to time to remain compliant with the law and to reflect changes in our data-collection process. We recommend that users review it periodically. If needed, we may email users about changes.

Questions: (581) 700-7796, gestion@alchalet.ca, 1050-1052 Route 138, Petite-Rivière-Saint-François, G0A 2L0.